March 6, 2023
Shared Leadership in the Dental Office – Part 1 of 2 Leadership is defined as: “The process of effectively guiding the activities of people to achieve the purpose and vision of the practice.” Today, more than any time in our …
February 27, 2023
Today we welcome Liz Kingstedt & Haley Rollings of Milly City Anesthesia. The focus was on, how to elevate the dental patient experience through dental anesthesia(Sedation Dentistry) What is dental Anesthesia? Who is Mill City Anesthesia? How do they …
February 20, 2023
The Private Dentist’s Proactive Response To Inflationary Times How should your dental practice respond to current market inflation? First of all, do not panic, and above all, stay focused on continuing to perform great dentistry and taking care of the …
February 13, 2023
Dentists have trouble with knowing the true state of their office culture. The dental employer /employee work relationship lends itself to keeping the employer from ever knowing the true attitudes and feelings staff have about their employer and the job …
February 6, 2023
Dentists, do you ask how I should provide a dental office experience? Remember to recognize them and build a sense of belonging When was the last time a business you deal with sent you a thank you note or made …
January 30, 2023
Dentists, do you ask how I should provide a dental office experience? Remember that feelings are emotions. The truly happy patient feels an emotional connection with the office and with the doctor and staff personally. This means the staff has …
January 23, 2023
Dentists – remember you are not your dental patient. One of the easiest traps to fall into is to think that patients want what the doctor or hygienist want and like what they like. This mistake is easy to make …
January 16, 2023
Are you in the dental practice experience business? Before spending money on marketing or a new website, determining the business of the dental practice is the first priority. The desires of dental patients will determine that business. What is it …
January 9, 2023
THE TEN COMMANDMENTS OF CHANGE Change is more acceptable when it is understood than when it is not. Change is more acceptable when it does not threaten security than when it does. Change is more acceptable when those affected have …
January 2, 2023
Attracting Peak Performers for 21st Century Private Dental Practices (Part 2 of 2). This is the second in our series on the subject of attracting top talent for your private dental practices. Read Part 1. What workplace factors motivate employees …